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Cookie Policy

Sustainergy.ai

Last updated: 8 March 2026

This Cookie Policy explains how Sustainergy.ai (“Sustainergy”, “we”, “our”, or “us”) uses cookies and similar technologies on our website and related digital services.

This policy should be read together with our Privacy Policy, which explains how we process personal data.

Our use of cookies complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the ePrivacy Directive (2002/58/EC), and applicable national legislation.


1. Company Information

Website operator and data controller:

Sustainergy.ai

247 Impasse des Guinettes
74210 Lathuile
France

Phone: +33 6 08 46 86 30
Email: info@sustainergy.ai


2. What Are Cookies

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website.

They are widely used to enable websites to function properly, improve efficiency, and provide information to website operators.

Cookies may store technical information such as:

  • session identifiers

  • authentication tokens

  • user preferences

  • browsing behaviour

  • analytics data

  • security verification data

Cookies may be classified as:

Session Cookies
Temporary cookies that are deleted when the browser is closed.

Persistent Cookies
Cookies that remain stored on your device until they expire or are deleted.


3. Legal Basis for Using Cookies

Our use of cookies is based on the following legal grounds under Article 6 of the GDPR:

Article 6(1)(a) — Consent
For non-essential cookies such as analytics or marketing cookies, we rely on your consent.

Article 6(1)(f) — Legitimate Interest
For strictly necessary cookies required for website functionality, security, and infrastructure stability.

In accordance with the ePrivacy Directive, non-essential cookies are only placed after obtaining your consent through our cookie banner or preference manager.

You may withdraw your consent at any time.


4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems.

They are typically set in response to actions made by you such as:

  • logging into secure areas

  • submitting forms

  • managing sessions

  • load balancing

  • security verification

Without these cookies, parts of the website may not function properly.

Legal basis: GDPR Article 6(1)(f) – legitimate interest


4.2 Security Cookies

Security cookies help us detect and mitigate malicious activity and protect our infrastructure.

These cookies may be used for:

  • bot detection

  • fraud prevention

  • DDoS mitigation

  • rate limiting

  • firewall protection

Security mechanisms may be implemented through infrastructure providers such as Cloudflare or similar content delivery and security services.

Legal basis: GDPR Article 6(1)(f)


4.3 Performance and Analytics Cookies

These cookies allow us to understand how visitors interact with our website.

They collect information such as:

  • pages visited

  • session duration

  • referring sources

  • user navigation behaviour

  • system performance metrics

The information collected is generally aggregated and anonymized and used to improve the performance, usability, and reliability of the website.

Examples may include:

  • web analytics tools

  • server-side analytics

  • performance monitoring tools

Legal basis: GDPR Article 6(1)(a) – consent


4.4 Functional Cookies

Functional cookies enable the website to remember choices you make and provide enhanced features.

Examples include:

  • language preferences

  • user interface settings

  • saved preferences

  • region settings

These cookies improve usability and personalization.

Legal basis: GDPR Article 6(1)(a) – consent


5. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers who support our infrastructure or analytics capabilities.

These may include services related to:

  • cloud infrastructure

  • security services

  • content delivery networks

  • analytics and performance monitoring

  • embedded content

Examples of infrastructure providers may include:

  • content delivery networks (CDNs)

  • DDoS protection services

  • analytics providers

  • monitoring services

These third parties may process limited technical data such as:

  • IP addresses

  • browser type

  • device identifiers

  • usage patterns

Such processing is governed by the respective third party’s privacy policies.

Where applicable, we ensure appropriate safeguards under GDPR Chapter V for international data transfers.


6. Server Logs and Technical Data

Like most websites, our servers automatically record certain information when users access the website.

This may include:

  • IP address

  • browser type

  • operating system

  • referring URL

  • requested pages

  • timestamps

  • error logs

This information is primarily used for:

  • infrastructure security

  • debugging

  • performance monitoring

  • abuse prevention

Server logs are processed under legitimate interest (GDPR Article 6(1)(f)).


7. Cookie Consent Management

When you first visit our website, you may be presented with a cookie consent banner allowing you to:

  • accept all cookies

  • reject non-essential cookies

  • customize your cookie preferences

Your consent preferences are stored using a consent management cookie.

Consent records may be stored to demonstrate compliance with GDPR Article 7 (Conditions for Consent).

You can update your preferences at any time through the cookie settings on our website.


8. Managing Cookies

Most web browsers allow you to control cookies through browser settings.

You can:

  • delete cookies already stored on your device

  • block cookies entirely

  • restrict certain categories of cookies

  • receive alerts before cookies are stored

Please note that disabling cookies may affect the functionality of the website.

Instructions for managing cookies can usually be found in your browser’s help section.


9. Data Subject Rights

Under the GDPR, you have the right to:

  • access your personal data (Article 15)

  • rectify inaccurate data (Article 16)

  • erase personal data (Article 17)

  • restrict processing (Article 18)

  • data portability (Article 20)

  • object to processing (Article 21)

You may exercise these rights by contacting us.


10. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • legal or regulatory changes

  • technological developments

  • updates to our services

The updated version will be published on this page with a revised “Last updated” date.


11. Contact Information

If you have any questions regarding this Cookie Policy or our use of cookies, please contact:

Sustainergy.ai

247 Impasse des Guinettes
74210 Lathuile
France

Phone: +33 6 08 46 86 30
Email: info@sustainergy.ai